The short answer
A driver lets the computer send supported print instructions. A companion application may add scanning, status or setup features. Firmware runs on the printer itself and is not a substitute for either.
Where this applies
Windows 11 and supported Windows releases may obtain print support through Windows Update; macOS often uses AirPrint for compatible models. Manufacturer packages vary by model and operating system.
Identify the right device and prepare
Confirm the exact model and OS version, whether printing already works, and which missing function you actually need. Read the official package description and release notes; a package labeled for scanning may not change the print driver.
Work through the checks in order
If a Mac prints via AirPrint but a vendor scanning workflow is missing, the question is whether an official scan application is supported, not whether every print job needs a new driver.
- Check whether the printer already prints through Windows' installed support or macOS AirPrint. If it does, do not assume a full suite is required.
- On the exact model's official support page, separate driver-only downloads from setup applications, scan utilities, and firmware files.
- Compare the stated supported OS, connection type and feature list to your need: ordinary printing, duplex, finishing, scanning or status reporting.
- Install only the appropriate supported package using its instructions. Treat firmware as a separate maintenance decision governed by model-specific manufacturer directions.
Expected result and next branch
A successful choice gives the needed feature without unexpectedly changing other components. Keep the package name and version so you can tell what changed later.
If no package lists your OS, check the manufacturer's support position or the OS's built-in print options. A package for an older version is not automatically compatible.
Safety and limits
Never run a firmware installer as a generic driver fix. Firmware updates can interrupt printing and require a stable power and connection; follow the exact printer model's official instructions.